- Within the framework "My account " on top of your screen, click on the "Create an account". - Inform all the fields (the marked fields with a red star are obligatory). - Click on the button "continue". - Congratulations your account was created !! You will receive the confirmation of the creation of your account at France Lampes by email, if you do not, contact us. You now have at your disposal a framework entitled "My account" on top of your screen, where you can consult or modify your personal informations, publish the history of your invoices, modify the products' alert, etc...
2) To find the code of your lamp :
Three different ways : 1. Within the framework "Categories" on the left of your screen, click on the required type of lamp then on the specificity of the lamp, select the model of your lamp then click on this one. A list of all lamps available for this model appears, select your choice and click on the button "Add to cart" or "Buy".
2. In the menu "Direct Access", choose "Research by criteria". Then, select various criteria (at least 2) and click on "Research". A list of all lamps available for these criteria appears, select your choice and click on the button "Add to cart" or "Buy".
3. Under the heading France Lamps, there is a field "Search", where you can indicate the Code Manufacturers, Ansi, Lif, or the Power, or our code if you know it or any other word registered on your lamp and click on "Go". A list of all lamps available for your research appears, select your choice and click on the button "Add to cart" or "Buy".
3) Management of the virtual basket :
You have at your disposal a virtual basket which contains all the products selected for your order. You can add, modify or remove them. Your virtual basket appears on top on the right of your screen. 1. How to add an article in my basket? When you are on the technical informations, click on the button "Add to cart" as considering previously. 2. How to change the quantity of an article in the basket? Opposite the designation of the article in the column quantity, change the number, and then click on the button "Update". 3. How to delete an article of the basket? Tick "Remove" and then click on the button "Update".
4) To order :
- Click on "Cart contents" on top of the right of your screen. - Check the contents of your cart. - Click on the button "Checkout". - Check the address of delivery and your personal informations and choose your mean of payment. - Click on the button "Continue". - Check all informations. - Click on the button "Confirm order".
If you chose to pay by Visa credit card, you are redirected on our bank module "Crédit Mutuel". All informations are securised with 3DSecure.
France Lampes does not impose ANY minimum of order and offers to you 3 means of payment for more security:
1) Payment by Credit card
You can very simply regulate your order by credit card, in a completely protected way, that insure you a total security. This system of payment is protected thanks to the CyberMUT system of the Credit Mutuel which employs techniques like SSL (Secure Socked Layer) using a key of encoding to 128 bits. Your banking co-ordinates directly encrypted and are routing thanks to CyberMUT without passing by our site. France Lampes do not record any banking informations.
2) Payment by check (France only)
You can pay your ordrer only with a french check to FRANCE LAMPES and send it to the following address :
France Lampes Poux Grand F-82300 SAINT-CIRQ
Your order will be shipped on reception of your payment.
3) Payment by Transfert
You can also regulate your orders by credit transfer. For that, you bring closer your bank to carry out your transfer in the coordinates which you will receive during your order.
Your order will be shipping on confirmation of your transfer.